On demand webcasts

Wednesday 30 April 2025, 12.00 BST/13.00 CEST

For most service recipients, business process outsourcing (BPO) negotiation and contracting is a need which arises every few years, it is not business-as-usual. Service recipients are often faced with high value and complex agreements which need to be negotiated, and even with best-in-class external support, this can be challenging for busy internal teams. Our clients increasingly want combined specialist commercial, operational and legal support, because each of these elements are intertwined and all form part of the same negotiations and trade-offs. In this session Amiya Kagalwala and Louis Wihl will discuss how a combined approach:

Drives benefits, efficiencies and cost savings for service recipients

Enables issues impacting BPO to be proactively addressed, such as ESG concerns and the use of AI

Can be delivered using a combination of on-shore and near-shore teams, to drive further efficiencies

Thursday 6 March 2025, 13.00 CET

Supply chains represent a key area of risk for many businesses and are also an area receiving increased legislative scrutiny, particularly in the context of environmental, social, and governance issues. The EU Corporate Sustainability Due Diligence Directive (CSDDD) is the latest legal development, mandating in-scope companies to address specific adverse human rights and environmental impacts within their operations and supply chains. What does this mean for your organisation and what can you do to prepare?

Tuesday 11 February 2025, 11.00 -12.30 CET

After 8 months of negotiations, Belgium’s new Federal Government has introduced a coalition agreement packed with significant changes to tax and labour law policies that could impact businesses across the country. Are you ready to navigate these changes effectively?

Please join us for an insightful webinar where Deloitte experts will unpack the most relevant measures and provide some initial practice guidance.