The MCC team is a dedicated team of experts. Lawyers, psychologists, educationalists and communication experts from different Deloitte Legal teams, work together to offer a variety of services: dispute resolution, development of human skills and guidance in constructive communication.

Coaching is a form of guidance aiming at empowering people on a professional or personal level in order to improve wellbeing and motivation as well as effectivity. The objective is to help people improve their personal or professional skills through a structured and goal-oriented process.

MCC facilitates conversations and dynamics in groups or teams when people experience difficulties to address complex topics in a constructive or healthy way. When people are unable to (re-)connect with each other, facilitation by a third (external) expert in communication and negotiation skills, can support them to reconnect. The facilitator plans, guides and manages the group discussions, creating buy-in from everyone who is involved. In addition to facilitation, MCC offers training and workshops teaching these hard “human skills”.

At MCC, we act in three fields of operations. We work for family businesses, board rooms or people who want to improve their human skills in general (both inhouse and for external clients).

Smart family firms invest in long-term understanding of each other and continuity. Hence, it is necessary to learn how to communicate constructively and listen actively, to make sure that every family member has a role that suits him or her, be it in the context of the family or the business.

Board room dynamics refers to the way individual board directors interact with each other in carrying out their duty as director with the objective of collectively generating economic value for the organization.

Below are listed the different themes around which MCC can develop workshops.

Emotions often run high in conflictual situations. This usually makes it difficult to communicate constructively or think rationally, let alone negotiate in a reasonable way. In these cases, turning to a neutral third party (the mediator) to help parties find a common and sustainable solution that is acceptable for all parties involved, may be a wise choice.